The Client Bridge

An American startup from the legal environment

They decided to optimize communication between lawyers and clients to address a common cause of client dissatisfaction with their lawyers: the frequently asked question, ‘What's the status of my case?’

They designed a mobile app where clients can check the status of their case at any time and learn what next steps they can expect. Attorneys can communicate with their clients online and share case updates through their intuitive administrative system (web app). They create a case in the administration system and update its status gradually. Clients can see the status change in their mobile app. With just a few clicks needed for operation, communication is infinitely faster than lengthy phone calls. The app is also affordable, allowing law firms of all sizes to have satisfied clients who will refer them on.

The application is currently also integrated with Filevine, primarily used for internal case management. Together with the client, we plan to integrate Client Bridge with other applications popular among lawyers.

Added value

• Complete case registry

  and case management

• Immediate and effective

  communication with clients

• Automated notifications

  to the client about changes in case status

• More informed and

  satisfied clients

• Different levels of authorization

  in legal teams

• Automated invoicing

  (SaaS)

Tasks

• Needs analysis and

  overall workflow

• Combination of two front-end solutions

  - web app and mobile app; same data, different needs

• CRUD screen of web application

• Integration with a range of third-party applications

  - notifications (Twilio), calendar, billing (Xero), GraphQL API, Filevine

• Chat development

• Client satisfaction rating

Technologies

React Native for mobile app, Azure SQL + Firebase, JS, TypeScript, C#, ASP.NET, Angular.js, ASP.NET Boilerplate